SuperRemote Privacy Policy

Last updated: 2025-10-28

1. Who we are and scope

SuperRemote ("we", "our", or "us") provides a Chrome extension designed to assist messaging on web.whatsapp.com. This Privacy Policy explains how we collect, use, share, and protect personal information across our properties that link to this policy, including our website and Chrome extension (the "Service").

2. Data we collect

We follow data minimization. We only collect what is necessary to provide and improve the Service.

Account and contact data (if you contact us): name, email, and your inquiry details.
Content you provide: message templates, CSV lists and fields, media attachments you choose to send.
Device and usage data: OS/browser type and version, language, basic diagnostics, extension events (e.g., start/pause/progress/export) to ensure functionality and troubleshoot.
Online activity data: basic navigation within the extension UI. We do not track user behavior inside the native WhatsApp interface.
Cookies and local storage: technical/session data, preferences, and state kept via browser storage to operate the Service.
Third‑party sources (if you connect): only the data you authorize from integrated services.

3. Chrome extension permissions and purpose

`activeTab`	Open and interact with `https://web.whatsapp.com/` as required by core features.
`storage`	Save user preferences, message status, and temporary state locally.
`scripting`	Execute scripts on permitted pages to render UI and perform actions (e.g., refresh, preview).
`scripting`	Execute scripts on permitted pages to render UI and perform actions.
`host_permissions`	Restrict operation to `web.whatsapp.com` only.

Processing happens in your browser; unless you choose to export, your data remains on your device. We do not collect your WhatsApp credentials.

4. How we use personal information

Provide, operate, and improve the Service (e.g., personalization, scheduling, preview, exporting).
Troubleshoot and ensure reliability and security.
Communicate with you (support and service notices).
Comply with law and enforce terms.

5. Legal bases for processing (Europe)

Performance of a contract: providing the features you request.
Legitimate interests: product safety, diagnostics, and improvement (without overriding your rights).
Consent: where required (e.g., optional analytics or marketing, if used).
Legal obligations: responding to lawful requests.

6. Cookies and similar technologies

We use cookies/local storage for technical operation, preferences, and (if enabled) analytics. Where analytics are used, you may opt out using tools such as Google’s opt‑out add‑on: https://tools.google.com/dlpage/gaoptout?hl=en.

7. How we share information

We do not sell your personal information. We may share limited data with:

Service providers: to host or support the Service under appropriate safeguards.
Compliance and protection: to comply with law, protect rights, or in a merger/acquisition (with notice).

8. International data transfers

We may process data in the United States or other countries. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information.

9. Data retention

We retain personal information only as long as necessary for the purposes described above. For example, diagnostic logs are typically retained up to 60 days, then deleted or anonymized. You may request deletion as described below.

10. Security

We use technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure.

11. Your rights

Europe (GDPR/UK): You may request access, correction, deletion, restriction, portability, or object to processing. You may withdraw consent where applicable.

California (CCPA/CPRA): You may request to know, delete, correct, and limit certain uses. We do not sell or share personal information for cross‑context behavioral advertising.

To make a request, contact us at: wopzaryikdzw4@gmail.com. We may request information to verify your identity.

12. Children

The Service is not intended for children under 16. If we learn we collected personal information from a child contrary to law, we will delete it.

13. Changes to this policy

We may update this policy. We will post the updated version and update the date above. Material changes will be notified via the Service where appropriate.

14. Contact and affiliation note

Contact: wopzaryikdzw4@gmail.com

Disclaimer: WhatsApp is a trademark of WhatsApp Inc., registered in the U.S. and other countries. SuperRemote is an independent project and is not affiliated with WhatsApp or WhatsApp Inc.

References for best practices: Cooby Privacy Policy